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Level 3 Business and Administration Apprenticeship

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ADDITIVE – X LIMITED

COLLEGE BUSINESS PARK
KEARSLEY ROAD
RIPON
HG4 2RN

3D Printing/Additive Manufacturing company. We sell and support 3D printers to customers all over the country from our HQ in Ripon. HQ has a tech centre, training facility, print-farm, repair workshop,offices, a huge warehouse and a peaceful setting. Established in 1988, we still have the feel of a family business. Our mission is to obsessively support our customers so they can innovate and grow

What will the apprentice be doing?

Supporting all areas of the business especially Sales and Finance. Working with our business system, Microsoft Office, Teams and other applications, answering the phone, doing anything that is required to help the team!

Main responsibilities:

  • Checking on our web orders and dealing wit problems
  • Looking after all email requests coming into the shared sales@ email box ensuring that customers get a quick, friendly, helpful response
  • Keeping our CRM system up to date
  • Helping keep our product database and our website data up-dated
  • Managing back-orders and keeping customers updated on due dates

Supporting Finance will include:

  • Checking and inputting supplier invoices
  • Other sales ledger and purchase ledger admin

This is a real opportunity to learn all areas of a business which is buying, selling, stocking, shipping, servicing and supporting. The right person will be able to take on responsibility and grow their role.

What training will the apprentice take and what qualification will the apprentice get at the end?

  • You will be working towards a Business and Administration Apprenticeship Level 3
  • This will be fully work based and the assessor will visit you in the workplace.
  • You will be provided with 6 hours paid off the job training time to complete your apprenticeship, each week.
  • Functional Skills English and Maths if required.

What is the expected career progression after this apprenticeship?

  • This apprenticeship would lead to you being a Business Administrator within the business and could lead to roles within our sales and finance teams.

Desired skills and personal qualities

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Administrative skills
  • Team working
  • Initiative
  • Friendly
  • Helpful
  • Self-motivated
  • Pro-active

Qualifications

  • GCSE or equivalent English (Grade 4)desirable
  • GCSE or equivalent Maths (Grade 4) desirable

Annual wage

£12,480 to £22,308 a year

Expected duration

18 Months