Course overview
This fully online course will help you brush up on essential skills for hospitality, including how to communicate effectively, the importance of teamwork and the importance of maintaining food hygiene. You will also learn about legislation and guidance you need to know when working in this sector, as well as the professional personal standards you will need to maintain.
-
Entry Requirements
Aged 19+, Level 1 English.
-
Benefits/Skills
- Flexible online delivery
- Assessed via activities so no exams
- Useful for personal development or seeking employment
- Study at your own pace
-
Units/Modules
- Unit 1: Principles of Customer Service in the Hospitality Sector
- Unit 2: Understand Effective Teamwork in the Hospitality Sector
- Unit 3: Understand Legislation and Guidance Relevant to the Hospitality
Sector
- Unit 4: Understand Professional Personal Standards in the Hospitality
Sector
-
Assessment Types
Written assessments, tasks, and activities.
