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Hospitality Supervisor

Apprenticeship, Level 3

Hospitality worker at the front desk of a restaurant

Course Length

12 months

Course Information

Hospitality Supervisors take responsibility for overseeing staff and activities within hospitality businesses - such as bars, cafes, restaurants and hotels. This Level 3 apprenticeship prepares candidates for supervisory positions.

Hospitality Supervisors typically work under pressure and must be capable of staying calm throughout busy shifts. Candidates will learn how to support managers and supervise staff. By the end of the apprenticeship they should be able to demonstrate fantastic people skills - able to keep teams motivated under pressure and to deliver consistent quality customer service.

Course code: 76820-01

  • Benefits and Skills
    • Retrain and upskill your current team
    • Fill skill gaps and expand your workforce
    • Diversify your team and bring in fresh ideas
  • Entry Requirements
    The employer will agree to entry requirements for these apprenticeships. There are no formal entry requirements but GCSE grade 4 and above or equivalent in English and Maths would be an advantage.
  • Careers and Progression
    • Food and Beverage Supervisor
    • Bar Supervisor
    • Housekeeping Supervisor
    • Concierge Supervisor
    • Front Office Supervisor
    • Events Supervisor
    • Hospitality Outlet Supervisor

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