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Masterclass Leadership & Management

Level 3

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Two business colleagues in discussion

Course Length

3 mornings

Course Cost

£147 (Adult)

Financial support 19+

Course Information

Location: Harrogate College

Dates: To be confirmed

Format: Three morning sessions + networking lunch

Take the next step in your leadership journey — and connect with others doing the same.

Stepping Into Leadership: Practical Skills for New and Emerging Leaders

Are you managing people for the first time — or finding yourself leading others alongside a dozen other responsibilities? This practical, supportive short course at Harrogate College is designed especially for small businesses, growing organisations, and self-employed professionals who need leadership skills that work in the real world.

Delivered over three focused mornings, followed by a networking lunch, this course gives you the confidence, tools, and insight to lead people effectively while balancing the everyday pressures of work.

Course code: 89740-01

  • Who is this course for?
    • New or aspiring managers
    • Employees in small businesses covering multiple roles
    • Business owners and entrepreneurs managing people for the first time
    • Anyone who wants to lead more effectively, not just manage tasks
  • Units and Modules

    Day 1 – Myself as a Leader

    • Build strong foundations by understanding your leadership style and impact
    • Leadership vs management: what’s the difference and why it matters
    • Leadership behaviours that build trust and credibility
    • Developing self-awareness and emotional intelligence to lead with confidence

    Day 2 – Working With People

    • Learn how to handle the human side of work with clarity and confidence.
    • Managing difficult conversations constructively
    • Influencing yourself and others without relying on authority
    • Understanding team development and your role as a leader

    Day 3 – Improving Services and Managing Change

    • Gain practical tools to lead teams through change and improvement.
    • Planning effectively in busy, resource-limited environments
    • Supporting colleagues when change is happening
    • Using Transactional Analysis to improve communication and working relationships
  • Benefits and Skills
    • Practical, jargon-free learning you can apply immediately
    • Delivered in a supportive, interactive environment
    • Opportunity to network with other local businesses over lunch
    • Ideal for busy professionals who want maximum impact in minimal time
    • Whether you’re leading a small team, growing a business, or stepping into responsibility for the first time, this course will help you lead with confidence, communicate effectively, and improve the way your organisation works.
  • Entry Requirements
    There are no entry requirements for this course.

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