Masterclass Leadership & Management

Course overview

Location: Harrogate College

Format: Three morning sessions + networking lunch

Take the next step in your leadership journey — and connect with others doing the same.

Stepping Into Leadership: Practical Skills for New and Emerging Leaders

Are you managing people for the first time — or finding yourself leading others alongside a dozen other responsibilities? This practical, supportive short course at Harrogate College is designed especially for small businesses, growing organisations, and self-employed professionals who need leadership skills that work in the real world.

Delivered over three focused mornings, followed by a networking lunch, this course gives you the confidence, tools, and insight to lead people effectively while balancing the everyday pressures of work.

• Entry Requirements
  There are no entry requirements for this course.
• Benefits/Skills
  • Practical, jargon-free learning you can apply immediately
  • Delivered in a supportive, interactive environment
  • Opportunity to network with other local businesses over lunch
  • Ideal for busy professionals who want maximum impact in minimal time
  • Whether you’re leading a small team, growing a business, or stepping into responsibility for the first time, this course will
  • help you lead with confidence, communicate effectively, and improve the way your organisation works.
• Who is this course for?
  • New or aspiring managers
  • Employees in small businesses covering multiple roles
  • Business owners and entrepreneurs managing people for the first time
  • Anyone who wants to lead more effectively, not just manage tasks
• Units/Modules

  Day 1 – Myself as a Leader

  • Build strong foundations by understanding your leadership style and impact
  • Leadership vs management: what’s the difference and why it matters
  • Leadership behaviours that build trust and credibility
  • Developing self-awareness and emotional intelligence to lead with confidence

  Day 2 – Working With People

  • Learn how to handle the human side of work with clarity and confidence.
  • Managing difficult conversations constructively
  • Influencing yourself and others without relying on authority
  • Understanding team development and your role as a leader

  Day 3 – Improving Services and Managing Change

  • Gain practical tools to lead teams through change and improvement.
  • Planning effectively in busy, resource-limited environments
  • Supporting colleagues when change is happening
  • Using Transactional Analysis to improve communication and working relationships