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Business Administrator Apprenticeship

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Martin & Gerard (Electrical Contractors) Ltd. was established in Harrogate in 1983 and offers the construction and related industries over 30 years expertise in electrical contracting.

Since formation, our company has grown from strength to strength, providing a fully comprehensive, competitively priced service.

We value our clients and are committed to quality craftsmanship, value and customer care. Our company is very much ‘team-oriented’, with both office and site-based staff dedicated to providing first-class service.

We take pride in offering quality workmanship and service to all our clients and endeavour to complete projects on time, to specification and within budget.

Health & safety is of paramount importance to us and, to this end, we employ Wirehouse as Health & Safety Consultants, who constantly keep us up-dated on the latest regulations. Our safety record is excellent and we instil in all our employees the need for constant vigilance with regard to health and safety.

What will the apprentice be doing?

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

  • Answer the telephones, take messages and deal with client enquiries
  • Diary management
  • Coordinate client warranty information excel spreadsheet programme and update daily
  • Coordinate warranty appointments
  • Support with health and safety compliance
  • Handle customer service queries in a professional and proactive manner
  • Support the preparation of education materials for the team of operational electricians
  • Support HR procedures
  • Coordinate small works invoicing
  • Use and maintain office equipment
  • Filing and general office duties
  • Maintain stock and order office supplies

What training will the apprentice take and what qualification will the apprentice get at the end?

Business administrator (level 3)

What is the expected career progression after this apprenticeship?

  • Upon successful completion, you may wish to pursue an area of business interest such as Human Resource Management, Customer Care, Health and Safety or Business Management
  • Future career opportunities will be based on the company’s needs and link with the learning components of a Business Administrator Apprenticeship