Hospitality Supervisor

Apprenticeship, Level 3
Course Length 12 months
Female worker stood at the till

Course overview

Hospitality Supervisors take responsibility for overseeing staff and activities within hospitality businesses - such as bars, cafes, restaurants and hotels. This Level 3 apprenticeship prepares candidates for supervisory positions.

Hospitality Supervisors typically work under pressure and must be capable of staying calm throughout busy shifts. Candidates will learn how to support managers and supervise staff. By the end of the apprenticeship they should be able to demonstrate fantastic people skills - able to keep teams motivated under pressure and to deliver consistent quality customer service.

  • Entry Requirements
    The employer will agree to entry requirements for these apprenticeships. There are no formal entry requirements but GCSE grade 4 and above or equivalent in English and Maths would be an advantage.
  • Benefits/Skills
    • Retrain and upskill your current team
    • Fill skill gaps and expand your workforce
    • Diversify your team and bring in fresh ideas
  • Careers/Progression
    • Food and Beverage Supervisor
    • Bar Supervisor
    • Housekeeping Supervisor
    • Concierge Supervisor
    • Front Office Supervisor
    • Events Supervisor
    • Hospitality Outlet Supervisor
Course Code: 76820-01

Learning Support

  • Specialist SEND support
  • Relax in the Oasis Room
  • Safe spaces
  • Bespoke support

Wellbeing

  • Pastoral tutors to celebrate your successes and give you help when you need it
  • Financial support: we work hard to help eligible students benefit from our education
  • Mental Health Champions offer help and support
  • Careers advice for today and for the future

Our Qualities

  • Small enough that the staff really know you
  • Expert teachers
  • Ofsted graded ‘Good’ with ‘Outstanding’ features
  • Courses designed with employers

Student Life

  • Get involved with clubs and activities throughout the day
  • Opportunities for social action
  • Champion our green agenda by becoming a Sustainability Champion
  • Become part of the Student Union

Courses

  • Timetables which enable work alongside study
  • Work experience opportunities
  • Teachers with industry-experience
  • Study supported by trips

Facilities

  • Teaching spaces that replicate work environments
  • State-of-the-art equipment to enhance learning
  • Industry-standard workshops
  • Social spaces for independent study or catching up with friends

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Contact us

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