Course overview
Hospitality Supervisors take responsibility for overseeing staff and activities within hospitality businesses - such as bars, cafes, restaurants and hotels. This Level 3 apprenticeship prepares candidates for supervisory positions.
Hospitality Supervisors typically work under pressure and must be capable of staying calm throughout busy shifts. Candidates will learn how to support managers and supervise staff. By the end of the apprenticeship they should be able to demonstrate fantastic people skills - able to keep teams motivated under pressure and to deliver consistent quality customer service.
Course Code:
76820-01