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Hospitality Supervision

NVQ Diploma , Level 3
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Course Length 2 years
Study Type Part time
Course Cost No fee (16-18) £2,583 (Adult) Financial support 19+
Start Date 23/09/2025
Female worker stood at the till

Course overview

This is a level 3 qualification that is designed to support and develop anyone interested in/or working in a management role within the hospitality & retail sectors.

This is an amazing opportunity to gain accreditation for a skills set that is used daily within the hospitality industry.

If you have some experience of managing people, staff rotas and shifts, then this course will help you develop and hone these skills, allowing you to consider new opportunities. Equally, if you are a hospitality business manager but need to upskill, then this course can help you explore your own strengths and areas of development.

Alongside this you will have the opportunity to network with like minded individuals, sharing experience and expertise.

  • Entry Requirements

    Ideally a L2 in a hospitality based qualification

    Maths & English at Grade C/4 is beneficial

    If you don't have these but are still interested, apply to register interest and one of our advisors can provide some more information.

  • Benefits/Skills
    An opportunity to reflect on your own skills and experience and recognise the value of them. Network with a team of like minded individuals A flexible approach to delivery that requires some class room delivery alongside site visits.
  • Who is this course for?

    This course is aimed at hospitality business owners, middle managers and customer service staff.

    Apply now to find out more information and speak to one of our advisors to see if this is the right course for you.

  • Careers/Progression
    • This qualification can prepare you to study at a higher level (foundation degree)
    • This is a great opportunity to support someone into a career in training.
  • Assessment Types
    • Discussion
    • Observation
    • Portfolio evidence building
    • Knowledge based questioning.
Course Code: 77786-01
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Jobs in this sector

Live data from the DoE's LMI API

  • Conference and exhibition managers and organisers

    Average Salary
    £19,760
    74,653
    Job market for 2022
    77,013
    Estimated job market for 2025
    Estimated 2360 future jobs in the next 3 years.

  • Office supervisors

    Average Salary
    £24,960

  • Vocational and industrial trainers and instructors

    Average Salary
    £28,600
    179,523
    Job market for 2022
    185,198
    Estimated job market for 2025
    Estimated 5675 future jobs in the next 3 years.

  • Functional managers and directors n.e.c.

    Average Salary
    £47,320
    142,885
    Job market for 2022
    148,512
    Estimated job market for 2025
    Estimated 5627 future jobs in the next 3 years.

Learning Support

  • Specialist SEND support
  • Relax in the Oasis Room
  • Safe spaces
  • Bespoke support

Wellbeing

  • Pastoral tutors to celebrate your successes and give you help when you need it
  • Financial support: we work hard to help eligible students benefit from our education
  • Mental Health Champions offer help and support
  • Careers advice for today and for the future

Our Qualities

  • Small enough that the staff really know you
  • Expert teachers
  • Ofsted graded ‘Good’ with ‘Outstanding’ features
  • Courses designed with employers

Student Life

  • Get involved with clubs and activities throughout the day
  • Opportunities for social action
  • Champion our green agenda by becoming a Sustainability Champion
  • Become part of the Student Union

Courses

  • Timetables which enable work alongside study
  • Work experience opportunities
  • Teachers with industry-experience
  • Study supported by trips

Facilities

  • Teaching spaces that replicate work environments
  • State-of-the-art equipment to enhance learning
  • Industry-standard workshops
  • Social spaces for independent study or catching up with friends

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