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Discover Our Business Support: Remote Working Courses

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Business Support: Remote Working

It’s never been more imperative for businesses to adapt and innovate. Discover our online business development courses designed to support the growth of your staff and business. Find out how you can maintain compliance when working remotely, transition seamlessly to remote working and provide your employees with critical management and support.

We offer industry recognised qualifications and continuing professional development (CPD) courses to upskill your staff, ensuring you benefit from a high performing workforce.

We can be flexible with start dates and will endeavour to work around you.

Higher Performing Workplaces is managed by the West Yorkshire Consortium Of Colleges (WYCC) and funded by the European Social Fund (ESF).

ESF & Higher Performance Workplaces

Benefits of our business development courses:

  • Industry recognised qualifications and accreditations
  • Flexible delivery including bespoke and online qualifications
  • Harrogate College is rated Good with Outstanding features by Ofsted
  • Higher than national average success rate

Discover our other business development courses

>> Business Support: Maintaining Business Compliance

>> Empowering Leaders

Online Training & CPD

Training

Digital Skills TQUK Certificate Level 2 – FREE*

This course will provide you with an awareness of finding and managing relevant and trustworthy information sources online while considering the importance of online identities. You will study the importance of digital skills in the workplace as well as exploring communication, data protection, digital security and more.

By the end of this course, you will have deepened your digital understanding and will be able to apply your new knowledge to your current role. Progression may include other digital courses such as Collaborative Technologies, IT User Skills Level 2 and Communication.

IT User Skills TQUK Certificate Level 2 – FREE*

This course develops your knowledge and skills in a range of different IT areas. It is ideal for anyone who works within IT in their current role and for those who are familiar with computers and Microsoft Office. You will study how to use IT to increase productivity, software fundamentals, security for users, and presentation and spreadsheet software.

By the end of this course, you will have developed your IT skills really for job roles within the modern working world. Progression may include other relevant IT courses such as Collaborative Technologies, Principles of Digital Skills and Display Screen Equipment.

* Learners must be 19+, EU residents for 3+ years and have not previously completed this course.

CPD

Communication – £20

This course will develop your verbal and non-verbal communications skills allowing you to convey your intended message. You will learn about the different types of communication, barriers to communication and how to overcome these barriers. Additionally, you will develop knowledge of effective communication in the workplace.

By the end of this course, you will have strengthened your communication skills ready for the workplace. Progression may include other relevant training courses such as Team Working, General Data Protection Regulation *GDPR) or Display Screen Equipment.

Display Screen Equipment – £20

This course is aimed at anyone who uses display screen equipment (such as computers, laptops or tablets). It will help you make working with this equipment as comfortable and safe as possible. You will learn how to use and set up display screen equipment appropriately and the importance of correct posture and regular breaks alongside associated health risks.

By the end of this course, you will understand how to mitigate risks associated with display screen equipment to create a safe workstation. Progression may include other training such as Team Working, Communication and General Data Protection Regulation (GDPR).

Equality and Diversity – £20

This short course is designed to help organisations understand the importance of providing equal opportunities for all. You will develop knowledge of equality and diversity and the consequences of inequality while gaining the ability to promote inclusion and create fairer workplaces. You will also explore legal and moral frameworks that govern equality.

By the end of this course, you will have a comprehensive understanding of equality and diversity and how it applies to the workplace. Progression may include other training such as Team Working, Communication and Display Screen Equipment.

General Data Protection Regulation (GDPR) – £20

It is essential for organisations to be up to speed with GDPR to protect data and prevent fines, penalties and reputational damage. This course is ideal for employees in busy workplaces who need to quickly develop knowledge of GDPR. You will explore how your business collects data, individual rights regarding their data, and data processing principles.

By the end of this course, you will have gained overarching knowledge of GDPR, how it affects you and how it applies to your role. Progression may include other training such as Team Working, Equality and Diversity and Communication.

Prepare to Deliver Excellent Customer Service – £20

This course is ideal for anyone who interacts with customers, clients or stakeholders. It provides you with the principles of good customer service. Additionally, you will look at how customers’ needs and expectations are identified and the importance of customer service in an organisation.

Upon completion of this training, you will be able to balance customers’ needs with your organisation’s offer and will be able to deal with customers professionally and courteously. Progression may include other courses such as Communication, Team Working or [re]boot – Collaborative Technologies.

Employment Rights and Responsibilities – £20

This course is for anyone who would like to learn more about the rights and responsibilities of employees and employers. It is particularly useful for anyone directly involved in employment rights such as HR professionals. You will learn about confidentiality, data protection law and how to find employment rights advice and guidance.

By the end of the training, you will understand the rights and responsibilities of employees and employers, data protection and confidentiality, and where to find advice and guidance. Progression may include training such as GDPR, Display Screen Equipment and Equality and Diversity.

Self-Awareness and Personal Development – £20

Self awareness is understanding who we are, our strengths and weaknesses, our drives and personalities and our habits and values. This reflective course is useful for anyone who would like to develop their self-awareness to become conscious of the impact of their behaviours on others.

Upon completion you will be able to identify areas to develop or focus on to reach your full potential. You will also understand how to build development plans based on strengths and weaknesses. Progression may include other training such as Communication, Stress Management or Team Working.

Team Working – £20

Working alongside others towards a common goal is essential to establishing a positive company culture and meeting business objectives. This course is for anyone who would like to develop or refresh their team working skills. You will learn about team and group personalities, relationship building techniques, self analysis, feedback and more.

By the end of this course, you will have strengthened your teamwork and will be able to consider how best to implement feedback in the workplace. Progression may include other training courses such as Communication, Employment Rights and Responsibilities and [re]boot – Collaborative Technologies.

Stress Management – £20

Some types of short-term stress can increase your productivity, work-related stress is a significant issue with millions of working days being lost each year. This course is aimed at anyone who would like to develop knowledge of work-related stress, the common causes of stress and strategies for managing work-related stress effectively.

By the end of this course, you will understand how resilience can aid with coping with stress and how to carry out a risk assessment for work-related stress. Progression may include other training courses such as Communication, Team Working, and Self-Awareness and Personal Development.

To find out more about our courses, enquire now.

Contact

Harrogate College

Hornbeam Park Ave, Harrogate HG2 8QT United Kingdom

Tel: 01423 879466
Email: contact@harrogate-college.ac.uk