As destination number 1, Harrogate thrives on its tourism industry and the
‘World Host programme is the number 1 choice for accrediting customer
The World Host is an internationally recognised training organisation known
for its commitment to promoting high standards for customer expectations and
developing businesses for the modern client base.
Apply for this 1 day programme and empower your front line staff to deliver
excellent customer service to help give your business the outstanding reputation
You will be trained by an experienced, accredited ‘WorldHost’ trainer and be
provided with a certificate at the end of the day.
The qualification is flexible and can be adapted to the specific needs of
your business and is a great investment for your staff.
Spend the day getting to know your trainer and find out what else Harrogate
college can do to support you and your business.
The pressure on recruiting and retaining staff has never been more important,
this course is aimed at hospitality business owners, middle managers and would
benefit customer service staff and anyone working in retail with an interest in
improving their knowledge in customer service management.
To register interest, apply now and one of our advisors will be in
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